West Loch Hotel

West Loch Hotel

Our work with Martin Smith aimed to increase our ability as a hotel to capture online bookings and keep ourselves up to the mark with rates and dates. Martin’s Resident Pro software does that and more. For example, Martin was able to implement an EPOS link from Resident Pro to our till which enabled us to track our food & beverage sales with pinpoint accuracy. Resident Pro has proved time and again to be efficient and effective, helping us run our business with more financial accuracy (great reporting available!) and keep our reservations on track – vital because room bookings now reach us in so many ways, including through our own on-line facility, other booking engines, peer-to-peer social media sites, telephone, email and fax. What we appreciate most about Martin’s service is its swift, effective support whenever issues arise. Visit website

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