Grindale House

Grindale House

I decided to use RoomBasket as my sole online reservation system in 2012. I wasn’t happy with the booking sites that we were using for two reasons. All reservations from any source required that we update these booking websites immediately, as well as our own, so as to keep room availability current and avoid overbooking. Additionally, I wanted to avoid the commissions the booking sites charged – as a small business this really did eat away at the profit margin. Resident Pro has worked perfectly for us: there is no updating the system, as Roombasket automatically and immediately books and confirms the room reservation with both guests and in our system, and there are no commissions to pay, either. It is also simple to adjust rates as needed, which is often a necessity if you’ve a seasonal business. Resident Pro also provides helpful performance reports and links seamlessly with our accounting software. Martin has always been very helpful and prompt whenever we’ve had a question about the software and it has been entirely trouble-free. I’d highly recommend this software to other accommodation providers, as it is an easy, effective, and economical way to manage reservations and front of house operations. Visit website

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